What is ISO 9001?
ISO 9001 is an internationally recognised standard for quality management systems (QMS). Published by the International Organisation for Standardisation (ISO), it provides a framework for organisations to ensure consistent quality in their products or services.
The standard focuses on improving customer satisfaction, streamlining processes, and fostering a culture of continuous improvement. ISO 9001 is applicable to businesses of all sizes and industries, helping them demonstrate their commitment to quality and efficiency.
Certification to ISO 9001 is often seen as a mark of credibility, giving customers and stakeholders confidence in an organisation's ability to meet their needs effectively.
Expertise That Sets Us Apart
North East Consultants offers extensive and expert consultancy for ISO 9001, tailored to your business needs. Our experience in the manufacturing and equipment hire industries, combined with our reasonably priced and tailored packages for small-medium sized businesses, ensures a personalised service.
Benefits of ISO 9001 Certification
Clients typically see significant improvements after achieving ISO 9001 certification with our help. These benefits include consistent product/service quality, increased customer trust & loyalty, improved operational efficiency, enhanced staff engagement & accountability, easier entry into new markets and supply chains, and greater chances of winning tenders.
Tailored Consultancy Approach
We tailor our ISO 9001 consultancy to meet your unique needs through an initial free consultation to understand your company's goals and objectives, along with timeframes.
Ongoing Support and Compliance
Beyond initial certification, North East Consultants offers ongoing support to help you maintain your ISO 9001 compliance. This includes consultancy services to implement recommendations and tackle non-conformances, prepare for future audits, and create compliant documentation.